Ford Sync Vehicle Report Not Uploading Low Mileage
FordPass is designed to make your 24-hour interval a lot easier by providing you with a range of useful features in the palm of your hand. Whether it's checking your vehicle's fuel levels, finding out when your next oil change is due, or making a payment on your motorcar, FordPass can practise information technology all. If you're having problems accessing the app, we're here to help you. Let's take a look at some of the near common problems.
Problem Downloading the App
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If you don't seem to be able to download the app, make certain your device is compatible with FordPass. For Android users, your device must be using the software version 8.0 or in a higher place. If y'all're on an iOS device, you demand to exist running the 12.2 software system or newer or using Apple Watch 3.0 or later on.
If your device meets the higher up specifications, check to brand certain y'all have enough storage chapters for the app. Additionally, make certain yous have a stable net connection. If y'all're still having problems later performing these checks, effort powering off your device, leaving information technology for thirty to 60 seconds, and turning it dorsum on.
Trouble Logging in to Business relationship
If you've recently updated your countersign or username, make sure you're using the almost up-to-date data. If you can't remember your details or you lot continue to feel problems, tap Forgot on the log-in screen to reset your password. If this doesn't work, you can request to exist connected with a Ford Guide, who will be able to assist you further.
Adding Your Vehicle Identification Number
Your vehicle identification number, also called a VIN, is unique to each car. If you tin't add your VIN to your FordPass app, bank check the 17-digit number to ensure you have entered it correctly. Remember that VINs don't include the messages I, O, and U, because they can be mixed up with the numbers 1 and 0. One way of avoiding the claiming of entering your VIN accurately is to scan the label on your door using your phone.
If you're however having issues, you tin get assistance from the FordPass team by clicking Help in the app and selecting your preferred method of contact.
Activation Is Awaiting
To actuate FordPass, y'all need to approve the activation on your vehicle's SYNC screen after y'all complete the request through your app. If you have followed these steps and you're nevertheless getting the awaiting bulletin, brand sure your vehicle is parked in a well-ventilated location and that the engine is not in accompaniment way. Additionally, disconnect any devices that are continued to your vehicle through Bluetooth. Finally, ensure that the email accost you're using to activate your vehicle is the aforementioned one you used to authorize your vehicle.
In case you're a secondary user, you'll need to request permission from the authorized user to activate FordPass. To do this, tap Request Authority to send a message to all authorized users request for approval.
Activating FordPass Connect
FordPass Connect is available on select Ford vehicles and allows you lot to access remote services, such as the ability to lock and unlock your car or beginning the engine from your telephone. To check if your vehicle has FordPass Connect, see if it is listed on your window sticker or in the settings department on your SYNC screen. In one case you've located FordPass Connect, activate information technology to accept reward of its features.
The App Is not Responding
If the app doesn't appear to work, check your device against the software requirements for FordPass, which are software version eight.0 or newer for Android, and version 12.2 or subsequently for iOS. Then, ensure yous accept the latest version of FordPass by visiting your app store to see if an update is available.
If FordPass is running the latest version, endeavor force closing the app before starting it upwardly again. Alternatively, try logging out and logging back into your business relationship.
Viewing Your FordPass Rewards Points
When you lot bring together FordPass, you'll automatically be enrolled in FordPass Rewards. The but exception to this is if you joined prior to March 2019, in which example you'll need to agree to the updated terms and atmospheric condition first. Once you're enrolled, you collect points based on your purchases at participating Ford dealers. These points can then be used to obtain discounts on services for your Ford vehicle.
If you lot tin't run into your points in the app, note that they can take up to 30 days to appear. Alternatively, you lot may still need to activate your vehicle's modem. Remember that your Ford's modem needs to be activated inside the first threescore days of purchase and remain activated for six months in society for you to receive your rewards points. If you deactivate your modem prior to the determination of the six-month period, your points will be removed.
Other Troubleshooting Tips
Sometimes, your vehicle may not evidence upwardly in the FordPass app. This problem can normally exist solved by logging out of your account and logging back in. If this doesn't work, try adding your vehicle to your FordPass app again, either by scanning the VIN or entering it manually. If this fails to resolve the problem, try logging into your Ford account and adding your vehicle there.
Another issue experienced by some iPhone users is that FordPass drains your phone'southward bombardment. FordPass has worked with Apple tree to resolve a software issue that may have been causing this trouble. To benefit from the alter, make sure you're running the newest version of iOS and the about up-to-appointment edition of FordPass.
We hope this overview of some of the most common bug and questions around the FordPass app has helped resolve your query. If you're nonetheless having difficulties or would like assistance, don't hesitate to reach out to our expert team at Oxmoor Ford. We're waiting to assist you lot with your questions about your FordPass app or anything to exercise with the wide range of technology in your vehicle. Contact u.s.a. today to learn more.
Source: https://www.oxmoorflm.com/blog/why-is-my-fordpass-not-working/
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